The Courage to Write.

Initially, I thought I arrived here by “accident.” I can be a bit rambunctious and not everyone can appreciate that, so I ran into a little trouble at work and avoiding a long story that will bore you, I found myself looking for a new gig. A few weeks later, I went on an interview... Continue Reading →

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How many A-holes work at your agency?

I was recently reading a piece by a gentleman named Olivier Blanchard called Brand Management: The Asshole Effect.  I was so excited while reading it because in a parallel life to my EMS career, I worked at a popular coffee emporium.  I was expected to and enjoyed providing awesome customer service (it's possible that my... Continue Reading →

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