Initially, I thought I arrived here by “accident.” I can be a bit rambunctious and not everyone can appreciate that, so I ran into a little trouble at work and avoiding a long story that will bore you, I found myself looking for a new gig. A few weeks later, I went on an interview... Continue Reading →
How many A-holes work at your agency?
I was recently reading a piece by a gentleman named Olivier Blanchard called Brand Management: The Asshole Effect. I was so excited while reading it because in a parallel life to my EMS career, I worked at a popular coffee emporium. I was expected to and enjoyed providing awesome customer service (it's possible that my... Continue Reading →
“Your Face Will Freeze Like That!”
It's funny how days have themes. Usually, a series of awful things happen to us during the day and they just seem to consistently work against us. On blessed occasion it's a stunning, temperate day with perfect clouds and not a care in the world. It seems like you could drive forever and nothing could... Continue Reading →