EMS Day on the Hill 2014

Last week I had the awesome experience of attending the 5th Annual EMS Day on the Hill sponsored by the National Association of Emergency Medical Technicians in Washington D.C. EMS Day on the Hill is an opportunity to educate our representatives at the federal level of government about EMS and the challenges we face on... Continue Reading →

How many A-holes work at your agency?

I was recently reading a piece by a gentleman named Olivier Blanchard called Brand Management: The Asshole Effect.  I was so excited while reading it because in a parallel life to my EMS career, I worked at a popular coffee emporium.  I was expected to and enjoyed providing awesome customer service (it's possible that my... Continue Reading →

The True Spirit of Christmas… Every Day.

You can tell a lot about a person by how they treat the disenfranchised. My grandmother used to start collecting socks, hats, and gloves in October and would store them until Christmas. During the week before Christmas she would cook a huge feast with all the traditional dishes and make individual meals for the homeless... Continue Reading →

The Silent Killer

 There is a great hypocrisy in the world of Emergency Services.  Our job is to help people in any circumstance, at any time, at any place usually where unimaginable scenarios present themselves.  These are the worst days of peoples' lives, but they shouldn't affect responders...at least that is the popular conception within our circles. This... Continue Reading →

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